Key Takeaways
Artificial intelligence-powered agents will be able to work together and solve tasks in a so-called “multi-agent AI” system by 2025, according to technology services giant Capgemini.
According to Capgemini, such a system would entail a collection of agents that work together to solve tasks in a distributed and collaborative way.
According to Brier, the U.S. is further along the path toward realizing this technology, while Europe lags behind.
In a new research report released Monday, called “Harnessing the Value of Generative AI,” Capgemini noted the vast majority of companies it surveyed (82%) plan to integrate AI agents within one to three years, while only 7% have no plans to integrate these agents. The research relied on a survey of more than 1,100 companies with $1 billion or more in revenues.
Brier said the so-called AI agents fall into two types: individual agents that carry out tasks on your behalf and multi-agent technology or “agents talking to agents.”
This should be fun to watch.
I’m sure they start out with 2 autonomous workers developed by the same company.
Real innovation happens if the AI workers are built by 2 independent firms.
— Stunja & Company (@StunjaCo) July 22, 2024
For example, a marketing-focused AI agent creating an ad campaign for an organization to run in Germany could autonomously work with another agent in that same organization’s legal department to ensure that it’s legally sound.
According to Capgemini, 71% of organizations are anticipating AI agents will facilitate automation, while 64% of firms expect they’ll relieve human workers of repetitive tasks and allow them to focus on value-added functions, like customer experience.
Capgemini said in its report that a fourfold increase has been seen in the number of organizations now integrating generative AI into some or most of their locations or functions.
We are screwed 😞😴🙏
— Thresa White (@ThresaW25645) July 22, 2024
In 2023, the number of firms adopting generative AI was 6%, according to Capgemini, but this year, that number has risen to 24%. However, while large companies are seeing heightened levels of adoption in their businesses, smaller firms are yet to experience the same phenomenon.
According to the report, 10% of firms with an annual revenue of $1 billion to $5 billion are implementing generative AI. For companies with an annual revenue of $20 billion or more, that number swells to 49%.
Results also vary from industry to industry. In aerospace and defence, 88% of organizations have invested in generative AI; for retail, that number drops to 66%.
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The widespread adoption of AI agents is poised to transform business operations, streamline workflows, and enhance productivity across various sectors.
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