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Chegg Sues Google, Blaming AI Overviews for Traffic and Revenue Loss!

  • Editor
  • February 25, 2025
    Updated
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Key Takeaways

  • Chegg alleges that Google’s AI Overviews have caused a 49% drop in its non-subscriber traffic, contributing to a 24% year-over-year revenue decline.
  • The lawsuit claims Google’s AI-generated summaries unfairly use Chegg’s proprietary content, reducing user visits and damaging its business model.
  • Google denies the allegations, arguing that AI Overviews improve search quality and direct users to a broader range of sources.
  • Chegg has engaged Goldman Sachs to explore options, including selling the company or going private.
  • The case raises broader questions about AI’s impact on digital publishers, copyright issues, and potential antitrust violations.

Chegg, an online education technology company, sued Google in the U.S. District Court for the District of Columbia, alleging that Google’s AI Overviews diverted users from its website, leading to a substantial drop in traffic and revenue.

The lawsuit states that Google is leveraging its dominance in search to provide AI-generated answers based on third-party content, including Chegg’s proprietary educational materials, without proper attribution or compensation.

Chegg’s CEO Nathan Schultz argued that Google’s AI-generated summaries are harming not just Chegg but the entire digital publishing ecosystem, stating:

“Our lawsuit is about more than Chegg—it’s about the digital publishing industry, the future of internet search, and about students losing access to quality, step-by-step learning in favor of low-quality, unverified AI summaries.”

Chegg’s Legal Claims Against Google

Chegg’s lawsuit is centered around three primary legal claims:

  • Reciprocal Dealing: Google allegedly forces content providers like Chegg to allow their content to be used in search results without fair terms.
  • Monopoly Maintenance: The lawsuit argues that Google is leveraging its dominance in search to suppress competition.
  • Unjust Enrichment: Chegg claims Google profits from its content without providing compensation, undermining its ability to monetize its educational material.

Chegg’s Business Impact: Sharp Decline in Traffic and Revenue

Chegg’s lawsuit comes amid significant financial struggles, with the company citing:

  • A 49% drop in non-subscriber traffic (January 2025).
  • A 24% decline in revenue year-over-year.
  • A $6.1 million net loss in Q4 2024.
  • Stock trading below $2 per share, a 98% decline from its 2021 peak.

In response, Chegg has engaged Goldman Sachs to explore strategic alternatives, including a potential sale, merger, or privatization as it seeks to navigate the impact of AI-driven search on its business model.


Google’s Response: AI Overviews Benefit the Search Ecosystem

Google has strongly denied Chegg’s allegations, stating that AI Overviews do not harm digital publishers but rather enhance the search experience and increase content discoverability.

Google spokesperson Jose Castaneda responded to the lawsuit by stating:

“With AI Overviews, people find Search more helpful and use it more, creating new opportunities for content to be discovered. Every day, Google sends billions of clicks to sites across the web, and AI Overviews send traffic to a greater diversity of sites.”

Google’s Key Arguments in Defense

  • AI Overviews improve search accuracy by summarizing relevant information from multiple sources.
  • Google still directs billions of clicks to websites daily, ensuring publishers continue receiving traffic.
  • Chegg’s traffic decline is not solely due to AI Overviews but also competition from alternative AI-powered learning tools.

Google further contends that Chegg previously acknowledged the competitive threat from AI when it stated in 2023 that students using OpenAI’s ChatGPT were reducing its new customer growth.


AI’s Growing Influence in Search and Content Ownership Debate

Chegg’s lawsuit is part of a larger battle over AI-generated content and digital publishing rights.

Google’s AI Overviews now serve over a billion users globally, generating direct answers without requiring users to visit third-party websites.

AI’s ability to scrape and summarize content raises legal and ethical questions about compensation for content creators.

The lawsuit follows a similar legal challenge from an Arkansas newspaper in 2023, which accused Google of undermining journalism by replacing news articles with AI-generated summaries.

The case could influence future regulations on AI search models, particularly regarding:

  • Copyright protection for AI-summarized content.
  • Fair compensation models for content providers.
  • Potential antitrust scrutiny over AI’s role in search market dominance.

Potential Outcomes of the Lawsuit

Legal experts suggest the case could have major implications for both Google and digital content creators:

If Chegg wins:

  • Google may be required to adjust AI Overviews, providing clearer attributions or offering compensation to content creators.
  • This could set a precedent for AI-generated content’s relationship with intellectual property rights.

If Google wins:

  • AI Overviews will continue expanding, potentially reshaping how online content is accessed and monetized.
  • Other publishers could face similar traffic declines as AI-generated search results become more prevalent.

Chegg’s lawsuit against Google represents a pivotal legal battle in the evolving landscape of AI-powered search and digital content ownership.

While Google insists AI Overviews improve search usability, Chegg and other publishers argue that AI-generated summaries threaten traditional content-driven business models.

As AI becomes increasingly integrated into search engines, the outcome of this case could determine whether AI Overviews are an innovation that enhances search efficiency—or an unfair practice that undermines digital publishers.

For more news and insights, visit AI News on our website.

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Digital marketing enthusiast by day, nature wanderer by dusk. Dave Andre blends two decades of AI and SaaS expertise into impactful strategies for SMEs. His weekends? Lost in books on tech trends and rejuvenating on scenic trails.

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