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FairPrice taps Google Cloud for AI-powered store

  • Writer
  • June 16, 2025
    Updated
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Key Takeaways

• FairPrice is transforming grocery shopping with Google Cloud-powered AI experiences

• A fully AI-driven store will launch in Singapore’s Punggol Digital District in 2025

• Smart carts, video analytics, and biometric payments are going live, not just being tested

• Google’s AI stack is now driving real-time decisions on shelves, queues, and customer experience


Is this the future of grocery shopping?

FairPrice’s “Store of Tomorrow” is more than a branding exercise. It’s a full-fledged deployment of generative AI, real-time video analytics, and cloud-native operations all embedded into a brick-and-mortar supermarket.


• Smart carts guide shoppers, recommend products, and process payments
• In-store AI detects empty shelves, long queues, and spills
• Biometric payments enable seamless checkout and automatic government-linked discounts

Backed by Google Cloud’s Vertex AI, BigQuery, Gemini APIs, and Cloud Run, this isn’t a concept store. It’s a high-tech grocery lab, going live in 2025.


Why is FairPrice doing this now?

Because shoppers expect speed, personalization, and a hassle-free experience, supermarkets must operate with automation to remain lean and agile.

“The only certainty in retail is how quickly consumer needs evolve.”— Vipul Chawla, Group CEO, FairPrice

FairPrice is betting that the only way forward is by embedding AI directly into customer touchpoints and backend systems.


What’s Google’s role behind the scenes?

Google Cloud is powering the entire architecture. From personalized suggestions to operations management, its tech is doing the heavy lifting.


• Gemini APIs generate real-time recommendations inside smart carts
• Vision AI integrates with CCTV for shelf and queue monitoring
• Grocer Genie uses AI to assign tasks and trigger alerts based on store activity

“Our partnership is about creating AI that adds real value, functional, experiential, and human.”— Karan Bajwa, President, Asia-Pacific, Google Cloud


What changes for shoppers?

FairPrice customers will see real benefits in-store:

  • Fewer queues and more open counters thanks to predictive checkout load-balancing

  • Real-time discounts without needing cards or apps

  • Safer, cleaner environments with AI-powered alerts for spills or safety hazards

  • Smarter suggestions based on their in-store journey, not just past purchases

This isn’t a pilot. It’s the start of a new normal for physical retail built on invisible intelligence.


FairPrice and Google Cloud just launched the first real-world version of AI-native retail.

This isn’t a glimpse of the future. It’s the beginning of it.

And if your grocery cart starts making suggestions and your checkout line moves faster than ever, you’ll know exactly why.

For more news and insights, visit AI News on our website.

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Writer
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I’m Anosha Shariq, a tech-savvy content and news writer with a flair for breaking down complex AI topics into stories that inform and inspire. From writing in-depth features to creating buzz on social media, I help shape conversations around the ever-evolving world of artificial intelligence.

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