Scorpion’s AI Chat Technology Clinches 2024 BIG Innovation Award

  • Editor
  • January 16, 2024
    Updated
Scorpio wins best innovation technology award

Because of the significant leap in AI chat technology, California-based tech giant Scorpion has been honored with the esteemed 2024 BIG Innovation Award. This accolade, awarded by the Business Intelligence Group, marks a milestone in the field of artificial intelligence (AI) and underscores Scorpion’s transformative impact on business-customer interactions.

Scorpion’s AI chat platform, Scorpion Connect, offers groundbreaking real-time communication capabilities. Launched in Q4 2023, this platform is designed specifically for local services businesses. It enables them to deploy specialized conversational AI chatbots on their websites, enhancing customer engagement and online experiences. With nearly 21% of live chat support requests going unanswered and consumers expecting responses within 5 minutes, Scorpion Connect’s 24/7 availability is a game-changer.

What sets Scorpion Connect apart is its bespoke AI, which is meticulously trained on a company’s specific details, unique selling propositions, and industry nuances. This enables the artificial intelligence chatbot to handle queries about a company’s services effortlessly, without requiring technical expertise. The AI’s precision is further honed through the assimilation of optimal responses from hundreds of thousands of genuine customer interactions.

The BIG Innovation Award not only celebrates Scorpion’s innovative spirit but also highlights its commitment to leveling the playing field for local businesses.

Rustin Kretz, CEO and Founder at Scorpion AI Chat said,


“By making a traditionally enterprise-level technology accessible, Scorpion Connect with AI Chat truly levels the playing field for local businesses and by putting AI-driven technology in the hands of local services businesses, we’re helping them acquire new customers, address questions from existing customers, and provide better experiences to their website visitors. We’re honored to be recognized for our innovation as we continue to stay focused on helping local businesses succeed.”

Looking ahead, Scorpion’s AI chat technology is poised to revolutionize the way businesses engage with clients. The company’s continued focus on innovation promises to drive further advancements in AI chat solutions, potentially transforming the entire landscape of business-customer interactions.

For more Artificial intelligence news and updates, visit our website All About AI.

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Dave Andre

Editor

Digital marketing enthusiast by day, nature wanderer by dusk. Dave Andre blends two decades of AI and SaaS expertise into impactful strategies for SMEs. His weekends? Lost in books on tech trends and rejuvenating on scenic trails.

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